Harmonize Your Sanctuary.

We respect your privacy and are committed to protecting your personal data.

1. Information Collection

We collect personal data like your name, email, DOB, and address solely for processing your orders and sending relevant newsletters.

2. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

3. Use of Information

Your personal information is used to process orders, improve our services, personalize your shopping experience, and communicate important updates regarding your account or purchases.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance website functionality, remember your preferences, and analyze website traffic for better user experience.

5. Sharing of Information

We do not sell or rent your personal information to third parties. Information may only be shared with trusted partners such as payment processors, delivery providers, or legal authorities when required.

6. Payment Information

All payments are processed through secure and encrypted payment gateways. We do not directly store your credit card, debit card, or banking details on our servers.

7. User Rights

You have the right to request access to your personal information, correct inaccurate details, or request deletion of your data where permitted by law.

8. Email Communications

We may send you promotional emails, newsletters, order confirmations, and service updates. You may unsubscribe from marketing communications at any time.

9. Data Retention

We retain customer information only for as long as necessary to fulfill legal, operational, and business requirements. Unused or outdated data is securely removed.

10. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors without parental consent.

12. International Data Transfers

Your information may be processed or stored in locations outside your country where privacy laws may differ. We take reasonable measures to ensure your data remains protected.

13. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact our support team through the details provided on our website.

1. Website Usage

By using this website, you confirm that you are legally capable of entering into binding agreements and that you will use the website only for lawful purposes.

2. User Responsibilities

You agree not to misuse the website, interfere with its security features, attempt unauthorized access, or engage in activities that may harm the website or other users.

3. Product Descriptions

We strive to ensure that all product details, descriptions, and pricing information displayed on the website are accurate. However, occasional errors may occur, and we reserve the right to correct them without prior notice.

4. Orders & Payments

All orders placed through our website are subject to acceptance and availability. Payments must be completed through approved payment methods available on the platform.

5. Shipping Policy

Delivery timelines are estimates only and may vary depending on location, courier services, and unforeseen circumstances. We are not liable for shipping delays beyond our control.

6. Return & Refund Policy

Returns and refunds are governed by our Return & Refund Policy. Customers are encouraged to review the policy carefully before making purchases.

7. Intellectual Property

All content on this website, including logos, graphics, text, images, and designs, is the property of Deal Craft Buying and protected under applicable copyright and intellectual property laws.

8. Privacy Protection

Your privacy is important to us. Any personal information collected through the website will be handled in accordance with our Privacy Policy.

9. Limitation of Liability

Deal Craft Buying shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

10. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes indicates your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws and regulations.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team through the contact details available on the website.

1. Return Eligibility

Customers may return eligible products within 14 days from the date of delivery. Returned items must be unused, undamaged, and in their original packaging with all tags, accessories, and invoices included.

2. Non-Returnable Products

Certain items are not eligible for return, including personalized products, clearance sale items, gift cards, intimate products, and items specifically marked as non-returnable at the time of purchase.

3. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery with clear photos or videos of the issue for verification purposes.

4. Return Request Process

To request a return, customers must contact our customer support team with their order details. Once approved, return instructions and shipping information will be provided.

5. Refund Approval

Refunds are processed only after the returned product has been received and inspected by our team. We reserve the right to reject refund requests if returned items do not meet our return conditions.

6. Refund Method

Approved refunds will be issued to the original payment method used during checkout. In some cases, refunds may be provided as store credit or wallet balance.

7. Refund Processing Time

Refunds are generally processed within 5–10 business days after approval. Actual processing times may vary depending on your bank, card issuer, or payment provider.

8. Shipping Charges

Shipping and delivery charges are non-refundable unless the return is due to our mistake, such as receiving the wrong or defective item.

9. Order Cancellation

Orders can only be canceled before they are shipped. Once dispatched, canceled orders must follow the return procedure after delivery.

10. Exchange Policy

Product exchanges are subject to stock availability. If the requested replacement product is unavailable, customers may choose a refund or store credit instead.

11. Abuse of Return Policy

We reserve the right to deny returns or refunds if we detect suspicious activity, excessive returns, fraudulent claims, or misuse of our return policy.

12. Contact Support

If you have any questions regarding returns, refunds, cancellations, or exchanges, please contact our customer support team through the contact information available on our website.